Shipments rarely go exactly according to plan. A container gets held at customs, a canal reroutes traffic, a peak season surge eats up the space that was supposed to be reserved. None of this is unusual in freight forwarding. What actually separates one forwarder from another isn’t whether these moments happen. It’s what the forwarder…
If you’ve worked in freight forwarding long enough, you’ve probably had that sinking feeling: the call or email saying your client’s shipment is stuck at customs. The cargo’s not moving, the clock is ticking, and storage charges are climbing by the hour. Customs clearance problems aren’t just an occasional headache. In some cases, they can…